Frequently Asked Questions

Answering Your Self Storage Questions in DeForest and Stoughton, WI

What are your hours?

We offer 24-hour access to fit your busy lifestyle.  You can move in conveniently online anytime.

What other landmarks or attractions are located nearby?

Our facilities are close to North Madison - Lake Mendota, Lake Monona, Dane County Regional Airport, Interstate 90/Hwy 51 Interchange; and McFarland - Lake Waubesa, Lake Kegonsa, Interstate 90/Hwy N Interchange.

Can I keep my vehicle there?

Yes, you can. We have space available for you to keep your car, boat, truck, trailer, or full-sized RV.

Do you offer drive-up access?

Drive-up access is one of our most requested amenities. No more making multiple trips hauling heavy boxes! We make it a breeze to pull up in front of your storage unit and load or unload possessions from your vehicle without worrying about lifting or carrying anything.

How do I know my belongings will be safe?

We have invested in cameras placed throughout the facility for your peace of mind.

Is there a time limit on how long I can rent my unit?

No, our leases run month-to-month, so you can rent a unit for as short as 30 days or as long as you need it.

Am I able to pay my storage bill online?

Yes! You can pay your storage bill online using a debit or credit card or stop by our office in McFarland.

What is self storage and how does it work?

Renting a storage unit is a great solution to clear up some much-needed space at home or to hold much needed business items. All of our storage facilities offer clean, secure storage solutions at affordable prices.

How much does self storage cost?

Our rates vary between unit sizes and type of storage. For more information about our pricing, check out our rates page.

Please contact us if you have any additional questions about renting a unit.

What should I ask when comparison shopping?
  • What are the TOTAL move-in fees, including rent and when are they due? 
  • How much notice do I need to give prior to vacating?
Are there any items that I am NOT able to store?

Liquids, explosives, flammable liquids, toxic materials, and perishables. Please contact us if you have any questions regarding a specific item.

What is the best way to pack a unit?

Larger and more infrequently used items should go in the back of the unit. Remember to keep a walkway in the center of your unit to more easily access items. Always keep items labeled and a list of items stored, even a photo on the outside of each box will allow you to "see" what's inside.

For other helpful packing and organizing tips, check out our storage tips page.

What are some helpful tips for moving into my unit?

We pride ourselves on making things as simple as possible for our customers. For helpful tips on packing and organizing your unit, head on over to our storage tips page.

Still Have Questions?

We're Here to Help!

If your questions weren’t answered above, our friendly and knowledgeable staff are happy to help. We can also provide advice on packing, transporting, and storing your possessions. Our storage units range in size from 5'x10' up to 12'x50' and come with 12-foot doors. With our 24/7 access hours, you can access your belongings at your convenience. 

Our DeForest facility offers drive-up and climate-controlled storage units, while our Stoughton facility has drive-up storage units. We even have storage units with lights and electricity. Our larger units are ideal for storing RVs, boats, trailers, and other vehicles. 

Our security features include 24/7 video surveillance with recorded footage, coded gate entry, perimeter fencing, and security lighting. We offer online account management—including online bill pay and AutoPay. 

Our grounds and buildings are well-maintained and kept clean with our grounds crew and monthly pest control. Contact us whenever you need flexible long or short-term storage—we’ve got you covered.

Three Convenient Locations